Please pardon the disruption as our website is undergoing remodeling.

Transfer a Patient

Inpatient Transfer Coordination

Comprehensive physician-to-physician transfer services for seamless patient movement between healthcare facilities, ensuring appropriate placement and continuity of care.

Emergency Protocol

For life-threatening emergencies requiring immediate transfer, call 911 first, then contact MedCall for coordination and bed placement.

Transfer Coordination Centers

Western Pennsylvania

412-692-2400

24/7 Coverage

Serves Pittsburgh metropolitan area and surrounding regions

Coordinates transfers to/from external facilities throughout Western PA

Central Pennsylvania

717-988-2337

24/7 Coverage

Serves Harrisburg region and central PA

Facilitates transfers with external hospital systems across Central Pennsylvania

Information Required for Transfer

Patient Demographics

  • Patient's full name and date of birth

  • Current location and unit phone number

  • Medical record number (if available)

  • Insurance information and authorization status

Clinical Information

  • Primary and admitting diagnoses

  • Requested medical service(s) at receiving facility

  • Most recent vital signs and clinical status

  • Current medications and documented allergies

  • Special requirements (isolation, ventilator support, continuous IV medications)

Physician Information

  • Referring attending physician name

  • Direct contact number for referring physician

  • Reason for transfer and level of urgency

  • Preferred receiving physician (if applicable)

Transfer Details

  • Preferred timing for transfer

  • Transportation requirements (ground vs. air)

  • Family notification status

  • Any scheduling constraints

Transfer Process

1

Initial Contact

Call MedCall with complete patient information and clinical requirements for transfer

2

Clinical Assessment

MedCall coordinates with appropriate UPMC specialists for clinical review and acceptance

3

Bed Coordination

Secure appropriate bed placement and coordinate with receiving medical team

4

Transport Arrangement

Coordinate appropriate transport method and ensure continuity of care during transfer

Medical Directors

Dr. Richard J. Wadas, MD

Medical Director, MedCall Western PA

Executive Vice Chair, Community Emergency Medicine

412-432-7400

Dr. Rachel Sackrowitz, MD

Medical Director, MedCall Western PA

Chief Medical Officer, UPMC ICU Service Center

412-647-6965

Dr. Ramin Yazdanfar, MD

Medical Director, MedCall Central PA

Staff Hospitalist, UPMC Pinnacle Hospitalist Services

717-782-5862

Administrative Support

Technical Support & Operations

Email: MedCallSupport@upmc.edu

Operations Director

Colleen Sullivan

412-802-6560

Main Office

Forbes Tower, Suite 3045
Pittsburgh, PA 15213

Emergency Situations

For life-threatening emergencies, always call 911 first before contacting MedCall for transfer coordination.